2023: French Pharmacy Standards - Olivier Dubois

In 2023, Olivier Dubois visited HLK representing Pharmacie Centrale, a French pharmacy chain that does not accept incomplete documentation. He reviewed MSDS sheets, CoC certificates, and batch-level traceability records for three product SKUs - and found zero omissions. He also verified that HLK lead times remained stable during Q4 peak season, when many suppliers extend delivery by two to three weeks. Pharmacie Centrale now carries HLK nasal strips in over 200 pharmacy locations across France.

Olivier’s document review covered the full chain of custody for each SKU: raw-material lot numbers, in-process QC checks, sterilization records, and the CoC that ships with every carton. HLK’s CE MDR and ISO 13485 certifications are filed at the product level, so Pharmacie Centrale could submit them to its own regulatory team without additional requests. This is exactly the paper trail a French pharmacy buyer needs before a product reaches the shelf.

The three SKUs Olivier approved - breathable nasal strips, lip-shape mouth tape, and a gentle-adhesive variant - now run on a predictable 28-day production lead time regardless of season. For the pharmacy’s private-label program, HLK prints Pharmacie Centrale branding onto compliant pouches and pre-applies the French-language usage leaflet. Olivier’s takeaway was simple: HLK treats documentation as part of the product, not an afterthought - which is why the partnership has held across more than 200 stores. Brands evaluating a French-market OEM supplier can review HLK’s certification portfolio on the trust page.

We source medical-grade nasal strips for our pharmacy chain across France. HLK product documentation (MSDS, CoC) is always complete and accurate. Their lead times are reliable even during peak season. Very professional partner.

Olivier Dubois - Category Buyer - Pharmacie Centrale, France