2023: DDP to Sao Paulo - Luciana Santos, Brazil

South American buyers face a logistics reality that others rarely encounter: shipping costs can erase margins. In 2023, Luciana Santos, Import Director at VidaSaude Brasil Ltda., needed CE-certified quality at a landed cost that worked for the Brazilian market. HLK’s DDP logistics solution to Sao Paulo reduced her per-unit landed cost by nearly 20 percent compared to her previous supplier’s FOB terms. She now places quarterly orders of roughly 40,000 units covering nasal strips, mouth tape, and sleep patches.

Under DDP terms, HLK handles freight, insurance, and Brazilian import duties end to end, so Luciana’s team receives goods at the Sao Paulo warehouse ready to distribute - no separate customs broker, no surprise fees. HLK’s documentation team also prepared Portuguese-language labels and ANVISA-aligned supporting files, which shortened her retail onboarding time. Each quarterly cycle runs on a 30-day production window plus 18-22 days of ocean transit, and HLK reserved line capacity to protect that cadence even during peak season.

Customization for VidaSaude goes beyond language: HLK developed a softer-adhesive variant of the sleep patch for the Brazilian climate and printed VidaSaude’s brand directly onto the foil pouches. For importers weighing FOB against DDP, Luciana’s experience is a clear case for letting the factory own the logistics chain - and for choosing a private label partner whose certificates hold up at the port.

We import nasal strips in bulk for the Brazilian market. HLK offers competitive pricing without sacrificing quality. The DDP shipping option to Sao Paulo saves us a lot on logistics. Highly recommended for South American buyers.

Luciana Santos - Import Director - VidaSaude Brasil Ltda., Brazil